Microsoft want you to believe that they put a credible amount of effort in their products. When half of all crashes are caused by their software, they hardly convince that a good job has been done. When the other half is third party programs, it has to be remembered that Windows OS allows for those programs to crash the whole system.
Microsoft is great at marketing, they however fail to impress more and more people.
Slashdot reports on IT news. Microsoft telling the world that their products are great is no news. When Microsoft says by the same token that they are to blaim for half of all crashes, that is news.