To all concerned:
· n. Computing, software that is available free of charge and often distributed informally for evaluation.
I would suggest that all sides take a step back and relax. As is apt to happen on posting boards people are writing things that they wouldn't say to each other's face. And just a note to the CEO, there is nothing wrong with defending your product but when you start exchanging barbed remarks with a critic no matter how much you may disagree with them it makes me wonder how I would be treated if I had a problem with your product and needed support. Just an observation.