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Article:
  Building Online Communities
Subject:   Online community issues: imperfection and readability
Date:   2005-07-18 13:07:02
From:   Trackback from http://radio.weblogs.com/0110772/2002/11/06.html#a530
Here's a thought-provoking post by Jennifer Klyse following the recent O'Reilly article on building online communities (which I thought I'd linked earlier but can't find).