Jaguar: Time to Stop Pussyfooting Around
Subject:   QuarkXPress
Date:   2002-08-02 20:39:23
From:   digs0
Response to: QuarkXPress

Quoting stmpjmpr: "Why keep giving money to a company that continues to treat it's customers like they aren't the most important thing to it?"

Surely you see that for many of us, this is the key question about Apple itself. Announcing an OS upgrade on July 17 and declaring that *no* buyers even the day before are entitled to it free, *or* to any upgrade price... am I wrong, or is that unprecedented in computing history? Even if it isn't a first, it sure doesn't count as valuing your loyal customers, does it?

The funny thing is, if they just gave the upgrade price to those who had bought machines or OS X in the last couple of months, I wouldn't qualify, but I'd personally be *much* more inclined to buy 10.2 if they'd done it. I'm more mad about that than about anything.