||Top 7 Things System Administrators Forget to Do|
Response to: Deleteing users
Ha! Be nice to the middle managers. They can't help but be yes-men... this is what they do. This is what they aspire towards!
I would tend to agree that if you want to change the attitude of the IT workers. You must first change the way we are treated.
I can not tell you how many times I have stifled a retort when I am yelled (yes actually yelled at) at because of an outhouse (outlook) flaw. I've had food thrown at me. I've had users destroy their keyboard/mouse due to frustration (win95/98 days). All this while keeping my composure. Was I smiling? No... in fact most times I was on the edge of smacking someone.
I love these articles... more middle management bull... and some will use it as a good example why their current IT staff needs to "shape up or ship out".
A little secret for you... Policies and Attitudes trickle down, they do not boil up. If the attitude toward IT is dismissive... moral will be low... this will then spread to other departments.
BTW, purchasing paintings and rugs (cost in the millions) to decorate the office but ignoring purchases of functional items such as new switches, back up devices, or simply a laptop/notebook for 'the' IT guy also helps to create a poor outlook (no not outhouse) on the company in general.
Perhaps it is almost time for a national "lights out" campaign!? hehehe oh it is a fun thought... (come on you can admit it) but one we as IT professionals would never act on.