O'Reilly Hacks
oreilly.comO'Reilly NetworkSafari BookshelfConferences Sign In/My Account | View Cart   
Book List Learning Lab PDFs O'Reilly Gear Newsletters Press Room Jobs  

Deal with a chargeback
This article tells you how to deal with a chargeback on a Non-tangible item and get your money back!

Contributed by:
[01/26/06 | Discuss (2) | Link to this hack]

I use to sell virtual items for an online game called Star Wars Galaxies. Because the goods I sold were non-tangible, people were able to chargeback the item they had purchased by saying it was not delivered. After getting ripped off out of over a $1,000 worth of merchandise I decided to try something new. The next time someone did a chargeback after I had delivered goods for the game, I simply went to the Post Office and mailed the person an empty envelope with confirmation which was about $2. I went home, submitted this the confirmation ID to PayPal and within a couple days PayPal reversed the chargeback and gave me my money. Unfortuneatly this will only work with verified users with a confirmed address. It can save you some bucks though, especially if you sell online guides or anything non-tangible of that nature where people can easily chargeback because you have no tracking ID.

O'Reilly Home | Privacy Policy

© 2007 O'Reilly Media, Inc.
Website: | Customer Service: | Book issues:

All trademarks and registered trademarks appearing on oreilly.com are the property of their respective owners.