AppleTV FAQ

by Erica Sadun

This is a work in-progress. I will continue to update it.

Apple TV User's Guide [PDF, 1.1MB]


Apple TV Safety and Regulatory Compliance Information Manual [PDF, 573 KB]



Networking


Where do I find the Media Access Control address? On the Apple TV, select Settings -> About. You can also find the Wireless and Ethernet network IDs on the UPC label on the Apple TV case.


How do I set the name of my computer for AppleTV? In iTunes, open Preferences, click General, enter the computer name in the "Shared Name" field, and then click OK.


How do I check to see if the AppleTV is properly connected to my network? On the Apple TV, select Settings->Network and make sure that you see an IP address listed for your unit.


What ports are used by AppleTV? TCP 3689 communicates with iTunes. UDP port 5353 finds networked computers via Bonjour. TCP ports 80 and 443 communicate securely with the iTunes Store over the internet.


Can I stream using 802.11b? No. You need 802.11g/n to stream.


Can I sync using 802.11b? Yes. You can sync with 802.11b/g/n and over a wired Ethernet connection.


How do I connect AppleTV to my network? Select the network from Network -> Configure Wireless or Network -> Configure TCP/IP. If you're not using DHCP for your TCP/IP network, you may have to manually enter your IP address, subnet mask, router and DNS addresses.



More FAQs after the jump...



13 Comments

Andy
2007-03-22 09:56:14
I've just read a first hand report that you CAN connect it to older CRT TVs with component connectors.
Erica Sadun
2007-03-22 09:59:34
Andy: Yes, you can so long as it has component connectors. Here's what I wrote above. Did I get something wrong?:


"Can I connect AppleTV to my older TV using composite cables? Nope. Apple is still "skating to where the puck is going to be". You need a newer TV that supports component video, DVI or HDMI (preferred)."

Nate
2007-03-22 11:12:52
Can you listen to internet radio stations from AppleTV by adding them to a playlist and streaming them from your Mac?
Andy
2007-03-22 13:17:40
That's cool - I read 'older TV' as meaning 'a non HD TV'.


Bonus, my CRT TV has component video inputs. Guess what I'll be buying myself :)

Erica Sadun
2007-03-22 13:25:21
Andy, just to be clear--Apple says you need a widescreen TV so the picture may be off. The specs page for AppleTV is here


Enhanced-definition or high-definition widescreen TVs capable of 1080i 60/50Hz, 720p 60/50Hz, 576p 50Hz (PAL format), or 480p 60Hz

Erica Sadun
2007-03-22 13:25:48
Nate: it hasn't worked so far (tried creating a playlist with the radio stations, but it didn't sync), but I'll keep trying
Thomas
2007-03-22 15:37:39
Here's what's sure to be a FAQ:
How long does it take to convert broadcast HDTV content for use on the AppleTV ?



Erica: Since you've been telling us about your adventures capturing HDTV streams, I'm hopeful that you can give us timings for the conversion of, say, a 30 minute 1080i (e.g. NBC) and a 720p (e.g. ABC) show to whatever the maximum/default resolution the AppleTV QuickTime preset will do. Timings on a 1.83G iMac Core Duo would be perfect, but I'll take what I can get. ;-)



According to: http://www.macintouch.com/readerreports/appletv/index.html#mar22
(Scroll down to Chris Brown's comment), the "Export to AppleTV" command in QuickTime Pro 7.1.5 can produce at least "a .m4v file. Video was using H.264, at a size of 1248x702, at 23.98fps. Data rate on the video track is 4.85Mbps. Audio was AAC, 44kHz stereo, at 128kbps. That puts the whole file at 4.9Mbps, just under the maximum AppleTV spec data rate of 5Mbps (according to the Apple website)."


That was a from a 960x720 DVCPRO HD file, 720p, 23.98fps. DVCPRO HD uses an anamorphic format (which QuickTime doesn't support very well, hence the 1248x702 output).


I'm also hoping that the conversion from a true HDTV stream might be at an even higher resolution than 1248x702, but it sounds like this is pretty near the device's limits. I'm guessing that the preset will down-res the video rather than try to sort-of reverse telecine it (i.e. it will drop from 1280x720 to something lower rather than go from 720p at 60fps to 720p at 24fps) -- but I'd love to be wrong.

Jeff
2007-03-23 08:16:58
Anybody have a whole house remote control solution (either 802.11 or rf) for itunes coming off the Apple TV?
fuubar
2007-04-01 14:37:19
I have had no luck connecting appletv to an apple cinema display (23") using a a monster hdmi to dvi adapter. Apple logo appears, disappears, reappears, then disappears forever. Have checked that monitor and appletv are functioning normally in other configs (appletv to hdtv at Radio Shack, monitor to laptop). Any ideas? I don't have an hdtv so I am sol now.
jehu garcia
2007-05-01 22:55:04
Same here, bought appleTV before HD TV and trying to connect 23" cinema Display with no luck. Logo appears but then disappears, I'm thinking if the logo is visible there has got to be A way to get it to work. For now i'm going to try and find a composite to dvi converter and go that route, will post if succesfull.
Marc Pacheco
2007-05-07 10:17:17
I had the apple tv working with my 23" cinema display and now it has suddenly stopped working.


The apple tv crashed and once I had restarted the cinema display won't display a picture, except the apple logo when I restart it. The really strange part is the monitor seems to be getting sync out of range. The display works fine with my macbook and the apple tv will work with another dvi monitor so I don't think anything is broken.


Any body else having a similar problem?

Chris
2008-02-14 03:00:45
I have the same problem with my 23" cinema display the light just blinks three times with no picture With signals from my High Def dvi out on the cable box, PC computer DVI 1920x1200 card, hdmi 1920x1080 HD DVD , Blu-ray plaver, and AppleTV. I connect it to an Apple only video card and it works but this is the only signal it works on!!! I know it is too sensitive to any other signal because I have tried 3 different 1920x1200 DVI only monitors with all of these signals including the apple display card and they all work perfectly, but the Apple 23" cinema display won't work on any of them but the Apple Video Display Card. Why is Apple trying to drive customers away from their monitors with B.S. like this? Don't they know if the monitor doesn't work no one else will buy it!!!
Mikkel Vesti Weber Øtoft
2008-06-25 23:30:43
Hi. I need some help for my Apple TV.
I just got an Macbook pro (before I got an Macbook) Now I want to stream all my music from Itunes to Apple TV. And it is streaming allright to it's going slow damm slow. I only got 2270 songs, but it takes almost one day just to transfer 20 songs.


Help Please!. Can I transfer by USB 2.0 i the back of the apple tv?


Help!....