Certain audio files cause iPod nano reset

by Todd Ogasawara

About a month ago I asked for opinions for a Cause for iPod nano spontaneous reset?. I seemed to run into this problem every couple of months on my iPod nano. I didn't have any good theories, but fortunately, other people did. And, even more fortunately, Billy Oregon performed some detective work and found two MP3 files that can consistently cause a soft reset after selecting the Menu item. You can find his blog and sample video below. Anyone at Apple reading this? Fix it please!


Jim M.
2006-06-15 07:57:15
" Anyone at Apple reading this? Fix it please!"

Todd, it's nice that you blog about this problem, but how about going the extra step and actually report it to Apple?

There are ways to do this, as I would think you know. Apple maintains a bug reporting and tracking mechanism and, perhaps more for the general public, there is always http://www.apple.com/feedback/


Jim M. - "YourMacDoc"
Apple Certified Help Desk Specialist
Macintosh Help - Milwaukee, WI

2006-06-15 09:14:42
great job!
2006-06-16 12:05:12
It's not these files that are responsible for the resetting; it's the presence of empty podcast folders in the podcast directory, as you can see by reading his updated Blog (or yours, now *grin*). And I'm all in favor of submitting bug reports to Apple to fix this, but please submit the correct bug report! FYI the earliest clearly explained description of this that I've seen on the Apple Discussion Forums is at: http://discussions.apple.com/message.jspa?messageID=873618#873618 (Nov. 7, 2005)
2007-07-18 15:41:01
how can i fix my ipod it saids i need to put a password on it i dont know what is wrong??
2008-02-11 19:42:31
This was happening to me and I found a fix. About 50% of my audio podcasts (all NPR, all off of iTunes... if it makes a difference) would power the little fella down.

Did a search and found someone who said turn off the EQ. I did have the EQ on (treble booster) and so tried turning it off. It totally solved the problem!

2008-03-03 20:22:25
ipodnano froze up, won't turn off, and is in the "playing mode." It will not turn off.....so the battery is in use and wearing down.