Open Source Software FAQ Answer of the Day

by M. David Peterson

OpenLDAP Faq-O-Matic: How do I install OpenLDAP?

You follow the instructions in the INSTALL document found in the release.

What's great about OSS projects is that you can answer questions like this in just such a manner and not worry about it. Closed source, retail products have to play by the "no question is a stupid question rules" or run risk of losing customers.

Of course, in the land of Windows, double-clicking a setup.exe or install.msi is not exactly something that requires an "How do I install this?" FAQ.

Then again, anyone who has worked in customer support knows that this generalization is just that... A generalization. ;) [insert "Sir, is your computer plugged in?" customer support line story here.]


Matthew Sporleder
2006-06-26 08:30:45
I think it should be noted that "INSTALL" is a link to that document, and "release" is a link to even more documentation.

That FAQ also includes:
You may also want to review the Quick Start Guide (

Which is a step-by-step example of getting things running. This is more information than most commercial vendors will make easily available.

M. David Peterson
2006-06-26 10:24:39
Oh, I hope I didn't come across the wrong way... I was actually PRAISING this... I thought it was hilarious because of the fact that it simply said it like it is... I appreciate folks who can say it like it is.