SLA + S3 == Amazon S3 SLA

by M. David Peterson

Amazon.comAmazon S3 / Amazon S3 SLA

Effective Date: October 1, 2007

This Amazon S3 Service Level Agreement ("SLA") is a policy governing the use of the Amazon Simple Storage Service ("Amazon S3") under the terms of the Amazon Web Services Customer Agreement (the "AWS Agreement") between Amazon Web Services, LLC ("AWS", "us" or "we") and users of AWS' services ("you"). This SLA applies separately to each account using Amazon S3. Unless otherwise provided herein, this SLA is subject to the terms of the AWS Agreement and capitalized terms will have the meaning specified in the AWS Agreement. We reserve the right to change the terms of this SLA in accordance with the AWS Agreement.
Service Commitment

AWS will use commercially reasonable efforts to make Amazon S3 available with a Monthly Uptime Percentage (defined below) of at least 99.9% during any monthly billing cycle (the "Service Commitment"). In the event Amazon S3 does not meet the Service Commitment, you will be eligible to receive a Service Credit as described below.


2007-10-10 09:01:16
Only 3 nines? This means your server can be down 45 minutes a month!

Also - is the pricing really work it? According to Matt from wordpress, the ppice jumped from $200 month to $1500- almost 800% increase!

Josh Peters
2007-10-10 14:13:36
Zack, you may wanna go back and re-read Matt's entry. They went from using S3 for backup purposes (for $200/month) to using S3 for all of their bandwith (for $1500/month).

I guess it is worth it to to pay that much in bandwidth.