Windows Mobile Weekly Roundup

by Todd Ogasawara

Here's the weekly summary of a mix of Windows Mobile and general mobile tech related items from my personal blog.

Microsoft ActiveSync Troubleshooting
A reader posted the following question on my O'Reilly Windows DevCenter blog. My response includes a bunch of llinks which might be a bit much for the blog response box there. So, I'm posting a reply here.

I just bought a Treo 700wx from Sprint. I cannot get ActiveSync to recognize the phone (when the phone is connected via USB cable).

The error says "Active Sync cannot connect to the Windows Mobile powered device. To troubleshoot the problem, click ok."

I spent about 8 hours yesterday along with many (10+) calls to Sprint to get the phone working with the Activesync software that came standard with it. I went through levels 1,2 and 3 of Sprint support. I was connected this morning to Sprint's special "TREO Activesync" department. No one could get the software running so that I could sync with the Treo 700wx.

At this point, I am at a total loss regarding what to do. Any thoughts would be greatly appreciated.

The first thing you should check is whether you have a software firewall (e.g., Zone Alarm) running. If so, check out my blog item:

ActiveSync 4.1 for Microsoft Windows Mobile 5 devices released

If that is not the case, check out the following ActiveSync troubleshooting guides. What Does the Troubleshooter for ActiveSync Do? ActiveSync 4.x Troubleshooting Guide - General

There's also an item specifically focused on the Treo 700w (one generation older than the 700wx) at: ActiveSync Troubleshooter More Options

Engadget: How-To: Use your EV-DO Pocket PC phone for internet access
Engadget has a step-by-step illustrated tutorial showing how to use a Verizon Wireless Pocket PC Phone Edition (Windows Mobile 5) XV6700 as mobile modem for a notebook. You can find the article at...

How-To: Use your EV-DO Pocket PC phone for internet access

HP iPAQ rx5915 Travel Companion
HP's web site shows their soon-to-be-released GPS, WiFi (802.11b and 802.11g!), Bluetooth, music/photo/video playing, Windows Mobile 5 powered handheld device with a 3.5″ LCD screen (bigger than the Zune's) with a price of $599.99.

HP iPAQ rx5915 Travel Companion

So, whatever happened to the $500 GPS-enabled UMPC anyway? In any case, CNET has a video review of this new GPS-enabled iPAQ available at the link below.

HP iPaq rx5900 Travel Companion

Too bad it doesn't have a QWERTY keyboard of some kind...

Smartphone shipments up 75.5% for first half of 2006
Techweb reports that an unnamed market research firm (might be Gartner since it is mentioned later in the article) says that Smartphone shipments were up 75.5% in the first half of 2006.

Smartphone Market Booming

The article says the report shows that North America is the only region where PDAs outsold Smartphones. Personally, I find that hard to believe even assuming that the popular Palm Treo line is considered a PDA instead of a smartphone.

Upgrading a Windows Mobile 2003 2nd Ed. Pocket PC to Media Player 10 Mobile
Zack Whittaker over at asks how to upgrade a Windows Mobile 2003 2nd Edition Pocket PC to Media Player 10 Mobile. And, the answer is: Not from Microsoft. Windows Mobile devices are more like applicances than computers. The large ROM-based applications like Media Player must be burned-in rather than simply installed on top of whatever is there. These firmware based applications are updated by the device manufacturer (not Microsoft). It tends differ from manufacturer to manufacturer. My Dell Axim X50v device, for example, got its Media Player 10 Mobile upgrade with the large AKU2 upgrade Dell made available last year. HP and other firms provided similar upgrades.

T-Mobile USA Talking about Apple?
Found this PC Magazine news item via the MacRumors site.

T-Mobile Talks Up 3G Network--and Apple?

The article reports Dotson singled out Apple's efforts on the desktop as a "great precursor of where I think the marketplace is headed in 3G," leading to speculation that T-Mobile, not Cingular, will host Apple's much-rumored iPhone project.

Yet, it also says that Dotson focused on Mac OS X 10.5 Leopard and not the iPod. So, maybe Apple is going with T-Mobile instead of Cingular? Why? Although Cingular has the largest US mobile footprint, T-Mobile has a larger worldwide footprint.


2007-10-06 03:55:14
Re activesync troubleshooting
This is not Sprint's fault. I have the exact same problem using a windows 2003 device (RX195). Troubleshooter is useless. Agree that zone-alarm firewalls interefere with active sync 4.5, but even when all firewalls are removed it still generally refuses to sync. Using a usb connection and I have closed all non-essential programs. Brand new Xp machine. I may try my luck with an older version of active sync.