Design by Wiki (5 tags)
Is your project drowning in a sea of useless, out-of-date, and irrelevant documentation? Or is your project foundering with no map whatsoever? Before you shell out time and money for a proprietary package, consider that a humble wiki may solve most of your woes. Jason Briggs explains how his team uses MoinMoin to track its project documentation--and diagrams.
Calculating the True Price of Software (4 tags)
Businesses have long viewed support and maintenance as essential components of software. Open source business models often focus on charging for support and customization. Is there an economic model that can demonstrate the true worth of a piece of software and the option for support, maintenance, and upgrades? Robert Lefkowitz argues that open source exposes the true value of software itself as, essentially, worth less in comparison to support and maintenance.
Eight Tips for Migrating to Enterprise VoIP (4 tags)
Ted Wallingford answers the eight most frequent questions asked by prospective VoIP adopters, and offers advice to get you started on the path to enterprise VoIP. Ted is the author of Switching to VoIP.