Company-Wide Instant Messaging with Jabberd (24 tags)
Instant messaging is becoming as valuable a business tool as email, the telephone, or the computer. While public networks are free (but not under your control) and private installations are under your control (but expensive), you can easily run your own secure, free server using the open standards of the Jabber protocol. Oktay Altunergil shows how to install and configure jabberd and to integrate it into an existing business directory system.
Build Your Own AIM Answerbot (21 tags)
The easiest way to solve a thorny problem is to ask a guru... yet when you don't have access to a resident expert just across the office, what can you do? IRC bots solve this problem -- if you have access to IRC. Robert Treat redeployed that idea within his company across AIM with a bit of Perl, a database full of answers, and a couple of hours of time.
Is Jabber's Chatbot the Command Line of the Future? (3 tags)
Here's a look at bots, those programs-with-character that hang around in chat channels and amuse, help, and generally make our day a little more pleasant. Included is an introduction to ChatBot, beloved of the participants in the Jabber Developer's room "jdev", which is hosted on conference.jabber.org.